- Increase customer satisfaction and reduce churn
- Minimize dropped calls
- Capture new subscribers at each location
- Transition usage trends from fixed lines to mobile service
The workday reliance on smart phones and data devices is exponentially increasing. In fact, mobile phones are considered the main communications device for a growing number of subscribers. Seamless connectivity, consistent high-speed data capacity and superior cellular coverage are all essential services for operators to maintain in order to keep enterprise customers satisfied.
A common problem for in-building locations is reduced or completely unavailable cellular signals when relying on the macro network as the primary signal source. Other in-building wireless solutions are often expensive to implement and maintain or lack the expected quality and reliability of service.
With small cells, operators extend the network service inside a building to increase cellular coverage and capacity at an effective cost. Smaller buildings might require a single small cell for full coverage, while larger buildings might need to cluster multiple devices to provide full coverage and mobility. Employees, students and other users will have seamless connectivity when using smart phones, laptops and other wireless devices.